Staff Spotlight: Meet Cat Raftery

WMPC has promoted Cat Raftery, LMSW, as the new Clinical and Utilization Manager.  Previously, Cat served as the Care Coordination Manager since 2019, overseeing the Care Coordination team and providing collaborative support to WMPC’s partner agencies. 

Cat has demonstrated remarkable leadership ability, maintaining trusting relationships within the child welfare system, as well as serving as the Chapter Chair of the Family Focused Treatment Association (FFTA) for the state of Michigan.  “In this new role, I am excited to collaborate with the Michigan Department of Health and Human Services (MDHHS) and the five private agencies to help give children a voice.” 

Continue reading to learn more about Cathrine: 

  1. How long have you worked in the non-profit sector? Just over 10 years. 
  1. What is your role at WMPC? What are your responsibilities in this role? 
    My new role at WMPC is the Clinical and Utilization Manager, where I will manage, drive, and enhance all utilization management activities as well as ensuring maximization of clinical programming and offerings for families in foster care.  Through collaboration and monitoring, I will work with our PQI department to identify and analyze significant utilization trends and patterns and determine their impact on resources.  In addition, I’ll continue to facilitate our Enhanced Foster Care (EFC) program to enhance the ability to maintain youth in the community.     
  1. What is the most rewarding part about your job? 
    It has been great to be a part of WMPC since day one where we were writing the policy to launch the pilot program. I love being able to come together with our partners to team and collaborate on how to help our families and youth in Kent County to be successful. Within my new role, I will really drive utilization management activities to ensure effective and efficient service delivery, while providing programmatic and performance management to a portfolio of clinical services and projects. Over the past several years at WMPC, I have loved seeing the growth within partnership and the strong relationships that I have built.  
  1. On the flip side, what is the most challenging part about your job? 
    Change is always a slow process and does not happen overnight. Seeing what WMPC has accomplished since it launched in October 2017 makes me excited to see what will happen as the organization grows. 
  1. What inspired you to work for WMPC? 
    My inspiration to work at an organization like WMPC began when I began working in the field and saw firsthand that there needed to be a change within the existing system. My passion lies within advocating for children, and I enjoy being in the background and advocating to make positive system change. I am able to collaborate with the Michigan Department of Health and Human Services (MDHHS) and the five private agencies to help give these children a voice. 
  1. How has your position at WMPC and your experience in the nonprofit industry changed your perspective? 
    My position at WMPC has opened my eyes to the foster care system as a whole, rather than just the youth that I am working with. It has given me a positive mindset to know that our collaboration with the private agencies, subcontractors, and MDHHS can help support all the families we work with. 
  1. What is your hope for WMPC and the Kent County foster care system? 
    I hope that we can help not just our county but all the counties in Michigan to strive to give the best support to the families we are working with. I hope to see positive outcomes for our youth and to move them into permanent settings. 

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